Nope! As soon as you make a purchase, or add your points to your profile (Hudson's Bay promo) you’ll start earning points automatically. All customers are enrolled in our Glow Tier by default.

You can start redeeming your points once you’ve earned 250 points. Every 250 points equals $10 off your next purchase (and even more in our Luster, ÉLEVÉ tiers!)

Every year, on the renewal of your rewards membership, your points will expire — so don’t forget to treat yourself!

With any qualifying purchase you will automatically collect points, and be notified by email.

• Glow Tier: 1 point per $1 spent—so for every 250 points you get $10 off your purchase!
  
• Luster Tier: (spend $1,000+ annually): 2 points per $1 spent—so for every 250 points you get $20 off your purchase!
  
• Eleve Tier: (spend $3,000+ annually): 3 points per $1 spent—so for every 250 points you get $30 off your purchase!

You might also earn bonus points through special promos, reviews, or referrals!

Points can be redeemed in-boutique before purchase—just let the boutique member know you'd like to use your points before completing your order.

Yes, you'll receive emails each time you accrue points & redeem points, so you can stay updated as to how many you have.

Yes, you can use up to 5,000 points in one transaction/visit.

If you return an item, the points you earned from that purchase will be deducted from your balance.

Points are non-transferable and can only be used by the account that earned them.

Yes! You earn points on all purchases, including sale items.

Yes, we’ll send you an update after each purchase.

Yes, you need to be logged into your account when making a purchase (online) or have any in-boutique purchases or services applied to your account to ensure your points are tracked.

Yes! You can combine points with other offers—unless otherwise noted during special promotions.

Your total spend over the calendar year determines your tier:

• Spend $1,000+ to move to Luster Tier
• Spend $3,000+ to unlock ÉLEVÉ TIER 👑

You’ll be automatically upgraded once you hit the minimum spend!

Glow (0–$999): 1 point per $1

Luster ($1,000+): 2 points per $1 + early access to promotions

ÉLEVÉ TIER 👑 ($3,000+): 3 points per $1 + exclusive perks, VIP gifts, and more surprises!